We do offer a free trial, but we do not offer partial or full refunds. You may cancel your account at any time which will stop any future charges on your card. However, you are responsible for any and all credit card charges prior to the time of cancellation. At the time you cancel, you will be able to continue using your account until the 30-day cycle for which you have most recently paid is complete. For example, if you paid on the 1st of the month and cancelled on the 15th, you would still be able to use the account until the 30th.
You can cancel your account at any time by logging into your account Dashboard.
A regular Black Tonic subscription plan (up to 5 real-time audience members) costs $12 per month (30 days). Plans are month-to-month and you may cancel or park your account at any time.
Need to connect with more audience members at a time? Or are you looking for a specific solution to fit your needs? Please contact us about getting more out of Black Tonic.
All major credit cards via our website: Visa, Mastercard, Discover, and American Express. We cannot take phone, mail, or email orders.
You can change the credit card used for monthly billing by going to the Dashboard and clicking on the “Account Settings” tab. From there you can choose to Edit your Card Information.
Once you create your account, you can use Black Tonic for 14 days without entering credit card information. After 14 days your account will automatically be parked. If you wish to continue using Black Tonic, you can upgrade to a Paid Account at any time, in which case your credit card will charged month-to-month (every 30 days) until you park your account.
Administrator, Presenter (Logged In - Admin)
IE 7&8 (pc)
Firefox (mac + pc)
Safari (mac + pc)
Chrome (mac + pc)
Audience (Not Logged In - Just viewing presentation)
IE 6,7, & 8 (pc)
Firefox (mac + pc)
Safari (mac + pc)
Chrome (mac + pc)
Opera 9 (mac)
Opera 10 (mac)
Camino 2 (mac)
iPhone & iPad (iOS)
When administrating a presentation, we strongly recommend using either Firefox, Safari, or Chrome.
At this time Black Tonic only supports image files: jpg, png, gif. More to come, but, alas, not yet.
Web-Based Software is accessed over the internet via a web browser. You don’t have to use installation CD's, download any software, or worry about upgrades. When new features, fixes, and improvements are released, you get access to them automatically. We also manage, backup and secure all your data so you don't have to (read more about security). Online banking or email programs like Gmail, Hotmail, or Yahoo Mail are all web-based. Chances are you use web-based software all the time.
If you are currently interested in using Black Tonic for your company, we can offer custom solutions for your needs. Please just get in touch!
Your data is physically stored within our server data center: regular daily data backups, backup power, cooling and fire suppression, armed & biometric security, and raised floors. So odds are your data is more protected on our computers than yours at home. (Just saying...)
Black Tonic does not support audio or video, which is part of the reason it's so flexible across platforms and browsers and requires no plugins or flash.
Screenshots are fast and easy. And they guarantee screen resolution so your client or colleague will see the size you want them to see.
Command-Shift-3: Take a screenshot of the screen, and save it as a file on the desktop
Command-Shift-4: then select an area: Take a screenshot of an area and save it as a file on the desktop
Command-Shift-4: then space, then click a window: Take a screenshot of a window and save it as a file on the desktop
PC: Windows XP
Press the "Print Screen" key by itself if you wish to take a screenshot of your entire desktop. If you only want the contents of the window that is currently in focus, hold down the "Alt" key as you press "Print Screen." Regardless of whether you press "Print Screen" alone or with the "Alt" key, the contents of the screenshot will be stored on the Windows XP Clipboard. You may wish to edit with MS Paint.
PC: Windows Vista, 7
Same rules as above apply, but you also have access to the "Snipping Tool". Open the Snipping Tool by clicking the Start button, choose All Programs, choose Accessories, and then choose Snipping Tool.
Several of our users have recommended using Screen Print & Capture 32. It's free to use and can be downloaded here.
The only requirement for someone to view a presentation is to click on a link to visit a webpage. There are no logins, account creation, software download, or browser plugins required. You will see the link for a presentation via the "Share" tab on both the Dashboard and Presentation Admin.
Black Tonic generates a custom, unique, simple URL of random alphanumeric characters for each presentation. The only way an individual could access the presentation is via this link which is distributed by you, the presenter. And, remember, the content displayed on the URL is controlled by the presenter in real time - it won't remain unless you choose to put your presentation in "Review".
So, just copy and paste the URL of the presentation and deliver it to your clients for a simple, efficient way to get everyone on the same page.
We know, this one is a pain. Currently you must upload images one at a time. (For faster uploading and downloading, we recommend taking screenshots of your images.) Browsers make this tricky - we're currently prototyping methods that work without flash or other plugins, but they're not quite ready to go yet. We'll let you know!
You cannot directly upload these types of files to Black Tonic (yet). But with most of these programs you are able to save or export your slides as images. Once you do that, uploading to Black Tonic is a snap.
For the quickest workflow, we always recommend taking screenshots of you images/work and then uploading. This way you can avoid tedious export, sizing, and format issues. Your client will view all the images at screen resolution. And Black Tonic will make sure the image displays optimally within the client's browser.
Learn more about taking screenshots.
There are 3 display settings for presentations: broadcast, review, and lock.
If you wish make your presentation accessible after you have presentation, you may set the display to "Review" from the Dashboard. This will generate a list of all slides on the Presentation Link page that can be accessed at any time.
If you don't want anyone to access the presentation, set it to "Lock".
You may cancel or delete your account at any time. From your Dashboard, select the "Account Settings" tab. You will have two options: delete or park.
Deleting your account will remove all information from our system. Your credit card will no longer be charged.
Parking your account will turn off all presentation tools and your credit card will no longer be charged. However, you will still be able to log in to your account via your account website address and access your "Account Settings" page should you wish to resume your account in the future.
In either case, your account will not be Canceled or Parked until the end of the current 30 day cycle for which you have paid. For example, if you cancel on day 20 of your payment cycle you will still be able to access your account fully for another 10 days.
Easy Peasy. Simply go to your Website URL and click the "forgot my password" link. You will be asked to enter your email address. (Oh, your email address changed? You'll need to Contact Us.)
The email will be sent within 30 seconds. Be sure to check your spam folder if you don't see it.
You bet! Simply go to your Dashboard and select the "Account Settings" tab. From there you can edit your Company Name and upload an image of your Logo. Your Company Name and Logo are used for both the "Review" and "Locked" Presentation displays. You logo is also used to generate the favicon next to your website URL.
Black Tonic currently supports only one user per account. But we might be able to offer you a custom solution to meet your needs. Please just Get in Touch.
You bet. But remember this will change all the Presentation Links as well, so you'll need to resend the links for any pertinent Presentations.
Simply go to the "Account Settings" tab from your Dashboard.
Most likely! Just get in touch with us and let us know what you need. Contact info here!
Yes it is! Just get in touch with us and let us know what you need. Contact info here!
At any time, you may "Park" your account, which will:
- stop any future credit card billing
- disable your presentations at the end of your current plan or free trial cycle
- save your URL, presentations, images, and settings
You may still access your account by logging in at your URL. If you would like to resume using Black Tonic, simply "Un-Park" your account via your account settings. Your card will be charged, and your account will be fully enabled.
Deleting your account will permanently remove your presentations, URL, and settings at the end of your current plan or free trial cycle.